6 month guarantee on retail purchased trees and shrubs (Paid in full invoice must be presented, initially purchased items are guaranteed, replacements carry no further guarantee)*
1 year guarantee on retail purchased trees and shrubs installed by Forcellati Bros., Inc. (installation charges will be applied, paid in full invoice must be presented. The initial plants and installation are guaranteed, replaced items carry no further guarantee)*
Wholesale purchases carry NO guarantee and are sold “As is”.
* Excludes – Annuals, Perennials, Houseplants, Tropicals, Bulbs, Sod and Seeded lawns.
Loss due to Acts of God (heavy rain, ice, snow etc.) voids all guarantee
Returns must be completed within 10 days of purchase, all returns must be accompanied by original paid receipt.
Once plant material has been planted or repotted it is no longer returnable and will only be replaced upon loss as per guarantee polices stated above and further explained by any further correspondence provided by Forcellati Brothers Inc.
Any item opened or removed from original packaging is no longer returnable.
Seasonal items (holiday decorations etc.) are not returnable.
Forcellati Bros., Inc. provides delivery services for all bulk material, trees and shrubs. Please contact us for applicable charges.
Seniors save 10% on all regular-priced merchandise if you’re at least 60 years old. Sod, gift cards and sale prices excluded.